[PDF.42gc] The Managed Heart: Commercialization of Human Feeling
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The Managed Heart: Commercialization of Human Feeling
Arlie Russell Hochschild
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| #134106 in Books | imusti | 2012-03-31 | Original language:English | PDF # 1 | 8.25 x.90 x5.50l,.90 | File type: PDF | 352 pages | University of California Press||3 of 4 people found the following review helpful.| In this seminal thesis, Hochschild in a sense shows Marx's "Estranged Labour" is relevant even in service industries|By Abdullah Shahid|In this seminal thesis, Hochschild in a sense shows how Marx is relevant even in the era of falling industrialization and rising service sectors. In his write-up "Estranged Labour", Karl Marx argues that industrialization leads to various sorts
In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We b...
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