[PDF.68yn] Managing Your Library and its Quality: The ISO 9001 Way (Chandos Information Professional Series)

Managing Your Library and its Quality: The ISO 9001 Way (Chandos Information Professional Series)

[PDF.na60] Managing Your Library and its Quality: The ISO 9001 Way (Chandos Information Professional Series)

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 | #5508091 in Books |  2011-09-05 |  2011-08-22 | Original language:English | PDF # 1 |  9.21 x.48 x6.14l,1.10 | File type: PDF | 230 pages

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This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasin...

You can specify the type of files you want, for your device.Managing Your Library and its Quality: The ISO 9001 Way (Chandos Information Professional Series)   |  Núria Balagué, Jarmo Saarti. A good, fresh read, highly recommended.

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